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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mhishleiner L

October 16, 2024

5  out of  5
rating by Mhishleiner L
"Amazing office of professionals. They’re so kind, professional, respectful and understanding."
We responded:
"Thank you so much for your kind words in this very difficult time in our area!"
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John Tran

October 16, 2024

5  out of  5
rating by John Tran
"Joyce Coleman State Farm Insurance Agent is very good service and her staff is very friendly and helpful."
We responded:
"Hi John, Thank you for the nice review!"
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may sunday

October 16, 2024

5  out of  5
rating by may sunday
"Right after Hurricane Milton hit Tampa, I had an urgent question. Brian in Joyce's office was very responsive and professional. It was reassuring to know I could get assistance when needed even in such difficult circumstances. Thank you to Joyce's team, especially Brian."
We responded:
"Hi, we appreciate your nice review and compliment for Brian in this stressful time for all of us in our beautiful state! "
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Mary David

October 16, 2024

5  out of  5
rating by Mary David
"Joyce and her team were incredibly kind and quick to answer all my questions and to choose the insurance coverage for me! Thanks, Joyce and I wish I could've stayed in Florida to continue with you as my agent!"
We responded:
"Thank you Mary!"
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michelle silverstein

August 31, 2024

5  out of  5
rating by michelle silverstein
"Had my quote to me within minutes and so easy to work with and with the best rates"
We responded:
"Hi Michelle, Welcome to Joyce Coleman Agency! Thank you for the nice review. "
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lyssa lennox

August 29, 2024

5  out of  5
rating by lyssa lennox
"Amazing customer service, Mrs. Joyce and her assistant are so kind and helpful."
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Andrew Horn

August 25, 2024

5  out of  5
rating by Andrew Horn
"We are switching our auto to Joyce Coleman after our current agent failed to quote our auto for us since Nationwide went up in our monthly payment. We quoted our own auto on State Farm and selected Joyce as our agent and we are so happy we did! We cannot wait to be apart of the State Farm family in September! Thank you Joyce for saving us a few hundred dollars on our auto and helping us along the way! Andrew and Sarah Horn"
We responded:
"Hi, thank you for the very nice review of Joyce Coleman's office and our team member Nadean. We are happy you are with us for your car insurance!"
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Romario Kumar

August 19, 2024

5  out of  5
rating by Romario Kumar
"Thank you for providing me insurance quick and easy for my car."
We responded:
"Hi, Thank you for allowing us the insure your car! Also, the nice review."
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Jenette johnson

August 16, 2024

5  out of  5
rating by Jenette johnson
"Brian was very helpful in setting up my renters policy, made it quick and easy!"
We responded:
"Thank you, Jenette, for the nice review and the kind words about Brian here at Joyce Coleman State Farm Office. We appreciate you allowing us to protect you for renters' insurance. "
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Cait S

July 5, 2024

5  out of  5
rating by Cait S
"Easy to work with and get my insurance updated!!!!"
We responded:
"Hi Cait, Thank you for the nice review! We are happy to hav you here at Joyce Coleman Agency "
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denise loosley

July 1, 2024

5  out of  5
rating by denise loosley
"I'm new to Florida and was referred to Brian Kilcoyne. Ge provided me quotes quickly and made switching all of my insurance policies over very easy! Highly recommend Brian and Joyce Coleman Agency!"
We responded:
"Hi Denise, Happy to have you here in Florida and with our Agency! "
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Brandon Bowers

June 25, 2024

5  out of  5
rating by Brandon Bowers
"Brian made my switch to State farm easy and simple. Thanks again for helping to save me some money."
We responded:
"Brandon, Nice to have you here with us! Thank you for the nice reviews we are happy to save you $ "
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Al Salas

June 18, 2024

5  out of  5
rating by Al Salas
"Whenever we have questions or issues they are great on responding..Excellent service. If you are searching for an insurance, choose Joyce at State Farm."
We responded:
"Hi Al, Thank you so much for your review, we appreciate you choosing us for your Auto Insurance! Joyce Coleman"
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Jessica Thompson

June 18, 2024

5  out of  5
rating by Jessica Thompson
"My family and I have been with Joyce Coleman’s office for over 15 years. They have always been helpful with any and all of our needs. Would definitely recommend them for your insurance needs."
We responded:
"Hi Jessica, thank you for the nice review, we appreciate your business over the years! Joyce Coleman, State Farm"
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val blitzer

June 18, 2024

5  out of  5
rating by val blitzer
"We think Joyce Coleman and the staff are quite amazing! We chose her office specifically because of the many good things that we heard. We’ve been State Farm Customers for over 30 years and just love Joyce!"
We responded:
"Hi Val, Thank you so much for the nice words! Joyce Coleman"
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Jackie Lasiter

May 23, 2024

5  out of  5
rating by Jackie Lasiter
"Brian was excellent in helping me get a quote for my renters insurance, very responsive and helped me get an idea of what I needed. Thank you!"
We responded:
"Hi Jackie, Thank you for your review regarding your renters insurance and the remarks about Brian!"
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Misty Dineen

May 13, 2024

5  out of  5
rating by Misty Dineen
"Very responsive and have been a great company. Quick and efficient . Brian especially. I have been with State Farm for years and they have always handled everything without me having to worry."
We responded:
"Hi Misty, Thank you for the nice review. We appreciate your business with State Farm and our office!"
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Joe Caravella

March 12, 2024

5  out of  5
rating by Joe Caravella
"This is our second time being with Joyce Coleman's office at State Farm in Temple Terrace. We were there years ago but had left her office due to some mergers of our other insurable assets. We came back to Joyce Coleman's branch recently and were glad we did! Everything is super transparent and efficient. One of there agents - Brian Kilcoyne - recently helped me adjust and add coverage for a total of three vehicles. He is incredibly efficient, polite and professional. He responded very quickly to all of my changing inquiries. Tweaking and adjusting our insurance coverage was seamless and easy! A GREAT office to do business and protect yourself at very fair rates."
We responded:
"Hi, We are very happy to have you back with us! Thanks for the review and compliments for Brian. "
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Tyler McMahon

March 6, 2024

1  out of  5
rating by Tyler McMahon
"I was assigned to this agent after mine retired. I was given a muti-car discount for three months after my truck was totaled and I told them I will not be replacing the truck State Farm continued to give the discount without me knowing and when they realized they where giving me the discount the ended it and then added the discount I was receiving the my next tree bills saying I have to pay it back and when I reached out to state farm corporate they told me that is was an error of the former agent and it has to be taken care of on the agent level and this agent is not willing to do anything to help we with corporate. I am not expecting her to take the hit but there has been no help from her and her office and he leave me to deal with it."
We responded:
"Hi Tyler, we do value your business with us and appreciate your review. We did request further research into your concern, and it has been addressed and resolved. Please let us know if you have additional questions for our office. "
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Anyssa Hining

February 22, 2024

5  out of  5
rating by Anyssa Hining
"Joyce and her team are top notch! I recently moved to Florida, and I needed renter's insurance for my new place. Joyce has helped me every step of the way, even when I added two puppies to our family. Pickles and Wilson give their paw approval as well!"
We responded:
"Anyssa, Thank you for the very nice comments! We are happy to assist you with your move to Florida! Renters insurance is very important! "
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Jai Austin

February 20, 2024

5  out of  5
rating by Jai Austin
"Talked to Brian Kilcoyne And he was an absolute superstar! Very nice and personable and had everything handled in under 10 minutes!!! Amazing"
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kathryn wesolich

February 7, 2024

5  out of  5
rating by kathryn wesolich
"Extremely helpful, answered all of my questions and had a quote for me before we even got off of the phone. Has been a pleasure working with this team so far."
We responded:
"Hi Kathryn, Thank you for the very nice review!"
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S. Acevedo

January 23, 2024

5  out of  5
rating by S. Acevedo
"I highly recommend the State Farm insurance office, particularly Brian, for their exceptional service. Brian's attentiveness, kindness, understanding, and compassion in addressing our needs have truly set them apart. It's been a wonderful experience, and we're grateful for their outstanding service."
We responded:
"Thank you for the very nice review and compliments regarding Brian here at the Joyce Coleman Agency. We are happy to take care of your insurance. "
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Brandon Massage Oasis

January 17, 2024

5  out of  5
rating by Brandon Massage Oasis
"Excellent customer service."
We responded:
"Hi, thank you for the nice review! We appreciate your business with State Farm!"
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Kiah Lewis

January 17, 2024

5  out of  5
rating by Kiah Lewis
"Everyone I have spoken to at this office provides great customer service and very fast response when I need assistance. Very pleased with everything, they helped me save $100 on my car insurance after it shot up by bundling with a life policy, I’m very grateful!!"
We responded:
"Thank you so much for the kind words about our awesome team at Joyce Coleman Agency! We are happy to take good care of your insurance needs."